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Conditions of Use

Terms and condition of use..

Please read the terms and conditions of use before using this website which is operated by Harrison & Hargreaves Limited. As a user of this website you acknowledge that use of this website and any transactions you may make are subject to all of our terms and conditions. The submission of your order and our email accepting your order constitutes the formation of a legally binding contract subject to our conditions of use. Should you have any queries about how to use this site or about our terms and conditions please contact us on 01653 692579 Monday to Friday 8.30-17.00, Saturday 9.00-16.00

General:

All orders placed on this website are subject to acceptance in accordance to our conditions of use. Harrison and Hargreaves Limited reserve the right to amend the terms and conditions at any time. It is the responsibility of the customer to read the terms and conditions each time they place an order. Harrison and Hargreaves reserve the right in their absolute discretion to amend prices, product descriptions, services available and all other content appearing on this website at any given time. All of our product descriptions, sizes and measurements are approximate however we do try to ensure that they are accurate as possible. Whilst we do make every effort to keep information regarding our stock availability up to date we cannot unfortunately guarantee that stock will always be available. By acceptance of these conditions you agree that any information, material or ideas that you transmit shall become and remain the property of Harrison & Hargreaves Limited. These conditions do not affect your statuary rights.

Definitions:

'Conditions' means these terms and conditions. 'We/us/our' means Harrison & Hargreaves Limited. 'Website' means the Website located at www.harrison-hargreaves.com or any subsequent URL which may replace it or sit alongside it. 'United Kingdom' means England, Wales, Scotland, Northern Ireland and the Channel Islands. 'You/your' means a user of the Website.

Your Order:

All orders are subject to availability and acceptance. In the unlikely event that a product is no longer available then we will contact you by email and you will be given the option to wait until the product is available or to cancel the order. Once your order has been submitted we will send and email confirming your order. This email constitutes the formation of a legally binding contract between you and us subject to our terms and conditions. We will take all reasonable care, as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence by Harrison & Hargreaves we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Payment:

All prices are inclusive at VAT at the current rate and are correct at the time of being entered onto our system. Should a product be incorrectly described or priced then Harrison & Hargreaves shall contact you by email to ask whether you wish to cancel the order. If the order has already been dispatched then we are not obliged to supply products or services at the incorrect price or based on an incorrect description. All users are required to provide card details when placing an order as Harrison & Hargreaves are entitled to full payment before the order can be dispatched. If you fail to make the payment in full your order will be cancelled until we receive the full payment.

Delivery

Harrison & Hargreaves is restricted to the delivery of goods to the UK only. Goods will be delivered to you, the buyer at the address given and must be signed for by an adult, 18 years or over. We aim to deliver the highest standard of customer service and make every effort to deliver goods as close to the specified delivery date as possible. We cannot guarantee that the goods will arrive on the specified delivery date as dates quoted for delivery are only approximates. Harrison & Hargreaves are not liable for any delay of goods howsoever caused. Delays may be inevitable due to unforeseen circumstances. You will become the owner of the goods once you have paid and signed for them.

Warranty and Liability

Subject to the terms and conditions set out Harrison & Hargreaves Ltd. Warrants that goods will correspond with their specification at the time of delivery. Where Harrison-hargreaves.com sells goods supplied by a third party, Harrison & Hargreaves does not give any warranty or guarantee as to the quality of goods but will assign you to the benefit of the manufacturers warranty. The warranty is subject to the fact that Harrison & Hargreaves is under no liability of any defect arising from wear and tear, negligence, damage, improper storage or failure to follow Harrison & Hargreaves instructions or the instructions set out by the manufacturer. Should you have any claim based on any defect or quality of condition of the goods or their failure to follow specification then you should notify Harrison & Hargreaves within five working days from the date of delivery or as soon as the fault has been discovered. If you accept delivery and do not notify Harrison & Hargreaves accordingly then you shall not be entitled to reject the goods and Harrison & Hargreaves shall have no liability for the defect and you will not be entitled to a refund.

Returns and Cancellations

If you are not happy with your purchase for any reason then you may return it to us within 30 working days of delivery. Goods may only be returned if they are in an unused, unopened, resalable condition. Refunds to you will be made once we have received the goods and they are deemed to be in a sellable condition. Post and package charges from the initial delivery will not be refunded and you, the customer are expected to pay for delivery back to Harrison & Hargreaves. You are entitled to cancel your order up until it has been dispatched and must notify Harrison & Hargreaves by phone: 01653 692579 or by email sales@harrison-hargreaves.com

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